Tetra Tech assisted the Armenian Government in improving court operations in the areas of case management, court automation, and court administration. The program introduced new procedures, training, and automation tools in three pilot courts in Yerevan, which increased effectiveness and provided a model for replication nationwide. Work focused on reforming legislative frameworks; reducing delays in caseload processing; training judges and court staff; automating case management systems; improving courts’ human resource management; and providing operational support to courts to improve provision of justice services to the public.
Tetra Tech and its local partner worked to advance the goals of the World Bank's Public Sector Modernization Program of increasing transparency, accountability, effectiveness, and efficiency in Armenia's public sector management. Tetra Tech provided capacity building support for the Armenian Chamber of Control, the supreme audit agency that oversees both the execution of the national budget as well as the use of loans and credits granted by foreign countries and international organizations. The project team worked to strengthen the Chamber by introducing modern audit methodologies and standards, designing audit standards to address weaknesses, and designing a code of ethics for external audit performance. The team also reviewed the staff structures and capabilities and developed training-of-trainer programs on the new standards, to foster sustainability.
Tetra Tech conducted a nine-month feasibility study on introduction of a private bailiff system in Armenia. Activities included a comprehensive review of similar bailiff systems used in Eastern and Western European countries, workshops and seminars to facilitate stakeholder discussions, and a comprehensive study tour for key stakeholders. The feasibility study provided the Ministry of Justice and other key decision-makers with comprehensive recommendations for launching a private bailiff system pilot program in Armenia, including a strategic action plan and proposals for necessary legislative change.
WHAT OTHERS SAY...
"[Tetra Tech] is an excellent company with whom to work and USAID has been extremely satisfied with their work, which has been and continues to be above and beyond the expected. I recommend them without hesitation."
-Jill Gulliksen, USAID